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Website Maintenance
& Support

Website Maintenance
& Support Services

Website maintenance and support takes time, effort and money. While you may not have all three in excess, you do have the option of outsourcing your website support and maintenance to Trusted Media. We offer a service moulded around the needs of our clients, focusing fully on supporting your site in any way you require. We are aware that delivering a service which works successfully requires a high level of communication, therefore we continue to always work closely with you to update you about the status of your problem or job.

Our aim is to perform required tasks at a time that does not coincide with your main working hours and your website continues to function the way you expect it to. This helps you offer a website that is secure, stable and aligned with exceptional user experience.

Of course, in order to be able to offer this service, we require a team of dedicated, knowledgeable and experienced individuals, which is exactly what we have. They are here to deal with your requirements and offer the support you need, exactly when you need it. This service is finely tuned to the point where it fits in seamlessly with your business and your budgets.

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Web support

Through a dedicated support team, we can resolve your issues and have your functions running with minimal downtime – providing your customers with a seamless experience.

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Enhanced online presence

Paying for your website is one thing, but ensuring that it continues to function the way which you need it to is another. At Trusted Media, we will continue to work with you in a partnership, ensuring that your website maintains the online presence it originally created and continues to benefit your business.

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Important updates

Whether we are installing the latest security updates of security patches we will maintain the security of your website. However, we will also ensure that you are pages are kept up-to-date with text updates and news features, allowing you to continue providing your current service with high security.

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Content creation

The content of your website it crucial. Therefore, we can keep your website looking great through eye-catching visuals and content that will captivate and engage with your audience.

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Keep your website relevant

We understand how important it is to stand out. Our ability to ensure that your website is indexed by the major search engines will help your website to stand out and give your business a real sense of individuality.

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Product updates

If you run an E-commerce site, keeping products up to date can require a large commitment from you and your business. Let us take care of your product updates to keep your site fresh, allocating you more time to run other aspects of your business.

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Around the clock support

We understand that having an online presence means that you are accessible around the clock. Our aim is to monitor your website around the clock to check for any downtime or security concerns. This level of monitoring will enable us to keep your website running safe and securely. We are here for you 24/7.

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A service within your budget

We appreciate that you have a budget to work within, so we aim to offer a service that provides what you need at a price you can afford without compromising on the quality that we supply. Whatever your budget may be, we can accommodate your needs with a service tailored fcor your business.

FAQs Percent

Website Support
& Maintenance FAQS

Website maintenance and support takes time, effort and money. While you may not have all three in excess, you do have the option of outsourcing your website support and maintenance to Trusted Media.

What is website
support & maintenance?

  • Website updates – Updates are an integral part of support & maintenance. It fixes any kind of bugs or issues faced by users in accessing your website or using its services.
  • Website security / SSL – SSL is a security certificate installed on websites to protect users’ privacy and personal information.
  • Website changes – Website changes are part of update & maintenance and can be brought to your site if you need any improvements or addition to your site.
  • Website backups – A website backup is a copy of your site’s data. If anything goes wrong, the website can be recovered using the backup.

Why is website support
& maintenance Important?

Just as maintenance is required for efficient working of any machinery, a website also requires maintenance. The purpose behind support & maintenance is to ensure that all the features & elements of the website are working fine. Websites with real-time services require regular support & maintenance to withdraw any possibility of stoppage. Consistent support & maintenance can foresee issues coming in the future and resolve them beforehand.

How much does
it cost to maintain
& support my website?

When it comes to the cost of maintenance & support of a website, it depends on the scope of the website. Generally, support & maintenance is provided by the hosting companies, but it is only limited to hosting issues.

Support & maintenance cost of your website depends on the type and reach of your website. The cost is higher if it’s a business website with extensive features and lower if it is a simple brochure website.

See how we
did this for …




EyebrowQueen has taken the industry by storm. Created by Nilam Holmes, who started the eyebrow revolution in 2008, EyebrowQueen is a brand on the lips of professional beauticians and makeup artists as well as the public.

We soon established a great synergy with the innovative and passionate team at EyebrowQueen, as we too consider ourselves passionate and innovative. The results speak for themselves, in just eight months

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Celebrity-endorsed aesthetic treatment, Collagenwave, has a growing base of A-list fans but wanted to improve its brand awareness and search visibility among a broader online audience. With non-surgical beauty treatments becoming more and more popular, it was vital that Collagenwave improved its visibility and positioned itself as a true industry leader.

When the team at Collagenwave came to us, they had a basic website with limited functionality that didn’t represent a true reflection of the high-end brand

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Nilam Holmes


Beauty industry icon Nilam Holmes has a number of luxury, high-end beauty brands under her belt, but was looking for a professional website to further establish her personal brand away from these businesses.

This website would be a platform for Nilam to showcase her knowledge and experience in the beauty and skincare industry, alongside her products, services and businesses.

Read more

The 80’s and 90’s cricket show


Popular sporting podcast, the ’80s and 90’s cricket show was looking to create a compelling brand that encompassed the retro age their podcast focusses on, as well as develop a website to act as a central hub for fans and followers.

This website was a brand new venture for the podcast, who previously just relied on their show to be their only platform

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Kerry Ellis


Award-winning leading lady Kerry Ellis has taken the stages of West End and Broadway by storm, starring in productions such as We Will Rock You, Wicked, Oliver and Les Miserables.

While Kerry had been busy releasing a solo album and touring with Brian May across the world, her website was not providing the same success. Basic and lacking in design that genuinely reflected Kerry’s brand, it was also difficult to manage, making it challenging to update information about events and releases.

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Prestigious beauty destination, Dermaspa had a well-established website that multiple providers were managing – always a challenge for busy business owners. The website was functional but was lacking when it came to providing an enhanced user experience that Dermaspa’s audience expected, and that truly reflected the luxury brand.

Our unrivalled skill and experience, and proven track record for designing and developing high-performing e-commerce website led to incredible results for this client.

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Open Wilding Project


Playing a crucial role in the preservation of wildlife and the future of conservation, the Open Wilding Project approached Trusted Media because the basic website they were using was limiting the visibility of the Open Wilding Project, and ultimately – their funding.

The project and its important cause soon grabbed our attention, and we knew that we could put our e-commerce design, development and marketing skills experience to use, improving the representation of the brand and improve the performance of the website.

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Trusted by

Growing Reputation

Honey Pot Furniture
Taylormade Management
Cherished Wedding
Bolin Webb
Brand Botm

So tell us, what results do you want to achieve?